PRIVACY POLICY

  • KATO PLEASURE GROUP Personal Information Protection Policy

    KATO PLEASURE GROUP Co., Ltd. and its group companies (hereinafter referred to as “KPG Group”), including its consolidated subsidiaries and affiliated companies as specified on Kato Pleasure Group’s website, and other companies recognized by KATO PLEASURE GROUP, are committed to the protection of personal information of identifiable individuals (hereinafter referred to as “personal information”) handled in the course of business, as outlined in this Personal Information Protection Policy.

  • Acquisition of Personal Information

    We acquire personal information through lawful and fair means.

  • Use of Personal Information

    We use personal information only within the scope of the purposes specified at the time of collection and to the extent necessary for business operations.
    If personal information is jointly used with a third party or entrusted to a third party, we conduct appropriate due diligence and exercise proper supervision to ensure confidentiality.

  • Disclosure or Provision to Third Parties

    Except in the following cases,
    we do not disclose or provide personal information to third parties without the consent of the individual:

    • ・When the information is anonymized so that individuals cannot be identified (e.g., statistical data)
    • ・When disclosure or provision is necessary within the scope of business outsourcing
    • ・When business succession occurs due to a merger, company split, transfer of operations, or other reasons
    • ・When disclosure or provision is required by law or regulation

  • Management of Personal Information

    We ensure the accuracy of personal information and manage it securely.
    We implement appropriate information security measures to prevent loss, destruction, alteration, or disclosure of personal information, including safeguards against unauthorized access and computer viruses.
    We do not remove personal information from our premises or transmit it externally in a manner that could result in disclosure.

  • Requests for Disclosure, Correction, Suspension of Use, etc.

    Individuals have the right to request disclosure, correction, suspension of use,
    or deletion of their personal information, and we will respond promptly without objection.

  • Compliance with Laws and Regulations

    We comply with applicable laws and regulations concerning the handling of personal
    information and will continue to review and improve this Privacy Policy on an ongoing basis.

  • Organizational Structure

    We appoint a Personal Information Protection Manager to ensure the appropriate management of personal information.
    In addition, we provide training to executives and employees on personal information
    protection and proper management practices, ensuring proper handling in daily operations.

  • Personal Information Protection Compliance Program

    We establish, implement, maintain, and continuously improve a Personal Information
    Protection Compliance Program, including this policy, related regulations, and other rules,
    and ensure awareness and implementation among relevant parties.

Regarding Personal Information Held by KPG Group

  • Purpose of Use

    Kato Pleasure Group Co., Ltd. and KPG Group companies use customer’s personal information for the following purposes:

    • ・Communication regarding transactions, etc.
    • ・Provision of services at restaurants, hotels, and other facilities operated by the KPG Group
    • ・Fulfillment of contracts concluded between customers and the KPG Group
    • ・Notifications regarding services, promotions, and related services operated by the KPG Group
    • ・Information about fairs, events, and other activities organized (or co-organized/sponsored) by the KPG Group
    • ・Requests for participation in product monitoring or surveys
    • ・Responses to inquiries, requests for materials, or other customer requests
    • ・Any purposes for which prior consent has been obtained from the customer
      Responding to inquiries, document requests, or other customer requests
    • ・Purposes previously agreed upon by the customer

  • Regarding Joint Use of Personal Information

    The KPG Group jointly uses customer’s personal information as described below:

  • Companies Involved in Joint Use:(List of KPG Group companies)

    • ・Kato Pleasure Group Co., Ltd
    • ・K-Express Co., Ltd
    • ・KPG HOTEL &RESORT Co., Ltd
    • ・Osaka Yakatabune Co., Ltd
    • ・TKN・ARCHITECT Co., Ltd
    • ・U&K CREATIVE VISIONS Co., Ltd
    • ・IMD Alliance Co., Ltd
    • ・TRIPLETS Inc.
    • ・GLAMDIS ESTATE Co., Ltd
    • ・KPG International Co., Ltd
    • ・K-TREASURE ASSET MANAGEMENT Co., Ltd
    • ・KPG ASSET MANAGEMENT OKINAWA Co., Ltd
    • ・Saiun Design Co., Ltd

  • Purpose of Joint Use:

    • ・Communication regarding transactions.
    • ・Provision of products and services handled by the above companies
    • ・Fulfillment of contracts concluded between customers and the above companies
    • ・Notifications regarding products, services, and related information of the above companies
    • ・Information about fairs, events, and other activities organized (or co-organized/sponsored) by the above companies
    • ・Requests for participation in product monitoring or surveys
    • ・Responses to inquiries, requests for materials, or other customer requests
    • ・Any purposes for which prior consent has been obtained from the customer

  • Items of Personal Information Subject to Joint Use:

    Name, company name, department, position, address, telephone number, fax number, email address, and other contact details.

  • Procedures for Requests Regarding Disclosure, etc. of Personal Information

    To request notification of purpose of use, disclosure, correction, addition or deletion of contents, suspension or erasure of use, or suspension of provision to third parties concerning personal data held by our company, please submit the designated request form along with documents verifying your identity (original or copy of driver’s license, certificate of residence, etc.) by mail or in person.

    In the case of requests made by a proxy, please also submit documents confirming the authority of the proxy (power of attorney, family register extract, etc.).

    For privacy protection, responses from the company will generally be sent to the individual via restricted delivery mail. Even if the request is made by a proxy, the company may respond directly to the individual. Please be aware of this in advance.

    Inquiries and Complaints Regarding the Handling of Personal Information:
    【Corporate Planning Office】
    Telephone: 06-6771-0111 (Main line) (Weekdays –)

  • Person Responsible for Managing Personal Information

    KATO PLEASURE GROUP